problem 1) You are applying for the job as the manager and are at the point of negotiating salary and benefits. What problems would you ask your prospective employer concerning benefits? describe the benefit package you would try to negotiate for yourself.

problem 2) prepare detailed notes on the following:

a) Quality circles

b) TQM

c) Golden Handshake

d) Kaizen

e) Rating errors.

Case Study

Mr. X is a Chief Executive of ABC Limited Recently, it was decided by a Board to Directors which it would be profitable for the corporation to set up the separate Marketing Department. Mr. X has been directed to select up a person who he feels is capable of heading the department. And then putting this person in charge of getting department on its feet. After considering the number of good men Mr. X has narrowed the field down to two possible choices: Sam and Jack.

Sam has a good track record with the company. He was hired eight years ago, and through the years he has shown a good deal of drive and initiative in all of his endeavours. He is an aggressive young man, and has received the nickname of 'go-getter' in his department.

Though Sam seems to be more concerned at times with ends rather than means, ‘he is very efficient and is considered a good leader by those who work under him. As one worker stated. "Though he can get rough with you at times, you always know where you stand with him, and when you have done a good job, he lets you know it.” Sam is also credited with accepting full responsibility, in all cases, and making quick decisions when action is called for. Jack has been with the company for eleven years. He is well liked by all in his Department and his work is first rate. Jack leadership style differs from Sam’s in that Jack is not as aggressive and quick to act as Sam. Before Jack makes a decision, he generally consults others who he feels can contribute further information on a given subject. This Often includes those who work under him. Those who work under Jack consider him a good Leader, and state that the atmosphere of participation produced by Jack really encourages their Utmost individual output while on the job. This can be seen by the production increase which soon occurred when Jack became head of his work force.

problems

(a) If you were Mr X whom would you choose as the head of the Marketing Department? Why?

(b) Will you give any weightage to length of service in the organization? Why?