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Section-A

problem1)i) describe organizational behaviour (OB)?                       

ii) What are the main behavioural science disciplines which contribute to OB?

problem2)i) What is perception, and what factors influence our perception?     

ii) What is the link between perception and decision making? How does one affect the other?           

problem3)i) What are the major components of attitude?

ii) What are the major job attitudes? In what ways are these attitudes alike?

problem4)i) describe the steps in the control process.            

ii) Describe why key performance areas and strategic control points are significant to designing control systems.

Section-B

Case Study:

“Job Satisfaction and Quality of Life”

Europeans pride themselves on their quality of life, and rightly so. A current worldwide analysis of quality of life in general considered material well-being, health, political stability, divorce rates, job security, political freedom, and gender equality. United States ranked 13th. First 10 nations in the list were all in Europe, except Australia, which ranked 6th. India ranked a dismal 73rd in the study.
Many Europeans will credit their high quality of life to their nations’ free health care, generous unemployment benefits, and greater emphasis on leisure as opposed to work. Most European nations mandate restricted work week hours and a month or more of vacation time. Indian workers, though, generally have long working hours and fewest vacation days in world. Juliet Schor, a Harvard economist, argues the United States “is the world’s standout workaholic nation” and that U.S. workers are trapped in “squirrel cage” of overwork. Some argue that mandated leisure time will force companies to compete within their industry by raising productivity and product quality, rather than by requiring workers to put in more hours.

Many European nations limit work hour’s employers could require. France, Germany, and other nations have set the workweek at 35 hours. Recently, after much debate, French parliament voted to do away with the rule, to allow French companies to compete more efficiently by paying employees for longer hours if required. Opponents say letting the individual decide how much to work would inevitably detract from quality of life and give employers power to exploit workers. A French union leader said, “They say it’s the worker who would select how much to work, but they are lying as it is always the employer who decides.” Similarly, a senior manager working out of India in IBM says, “I sometimes end up working 18 hours a day-10 hours at the office and 8 hours at night taking calls from clients. It is not possible for me to decide how and when I could sleep or schedule family time, since we, after all, have to satisfy our clients.”

Case problems:

problem5)(i) Do  you  think  quality  of  life  of  employees  will  improve  if they spent fewer hours working?

(ii) Do  you  think government must mandate the work hours of an individual? Why or why not? Do you think the French parliament was right to eliminate 35 hour workweek limit?

(iii) Do you think employers have obligation to consider the quality of life of their employees? Can such obligation mean protecting employees from being overworked?

Management Theories, Management Studies

  • Category:- Management Theories
  • Reference No.:- M93248

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