problem 1:

“Values drive behaviour”. Discuss and illustrate out with reference to:

(a) Virtuous values and behaviour;

(b) How an ethical culture can be developed at workplace?

problem 2:

(a) What are the duties of Confidential Secretary?

(b) What role does a Confidential Secretary play in organization?

problem 3:

(a) Illustrate out the term “Security”.

(b) Illustrate out the principle of security and classification of official information.

(c) What are the special security precautions you must take with cabinet papers?

problem 4:

(a) Why are problem analysis and planning significant to decision making?

(b) In brief illustrate out the steps involved in decision making.

problem 5:

(a) What is negotiation and why is it significant?

(b) In brief illustrate out the different phases in the negotiation process.