problem1) Answer all the problems:
(i) What do you understand by cost of quality?
(ii) prepare a note on lead assessment.
(iii) What is zero-defect programme?
(iv) describe Q-7 tools.
(v) Throw light on six-sigma.
problem2) describe quality management system in detail.
problem3) describe different steps of performance evaluation of TQM.
problem4) prepare short note on ISO 9000.
problem5) Answer all the problems:
(i) What are the purposes of TQM?
(ii) What do you understand by Quality Function Deployment?
(iii) Briefly describe quality circle.
(iv) What do you understand by business programme reengineering?
(v) describe Taquchi’s quality loss function.
problem6) prepare a short note on ISO 9000 standards.
problem7) describe theory of sampling inspection.
problem8) describe different components of Total Quality loop.