problem1)(a) By citing suitable exs, describe biological time and social time.

(b) Discuss any two types of effective communication.

problem 2)(a) Discuss the management of conflicts at individual level and at organizational level.

(b) Discuss the public relations programmes within the hospital and outside the hospital.

problem 3)(a) Discuss regarding the location of intensive care areas and location of operating department.

(b) Discuss the problems faced by laboratory services and radiology services.

problem 4)(a) What is the importance of medical record documentation and patient care services in the hospital.

(b) What do you mean by house keeping and maintenance in a hospital?

problem 5)(a) What is the advantage of having computerization in hospital and an effective information system?

(b) What do you understand by cost benefits and cost effectiveness with regard to the functioning of a hospital?

problem 6)(a) What do you mean by civil liability and criminal liability of doctors?

(b) What are the five issues with regard to waste management?