problem 1) Describe the different strategies and ways to get customer feedback. Also describe how will use customer complaint and feedback"

problem 2) Describe the significance of different recognition and reward system in an organization.

problem 3) What are the various types of benchmarking?

problem 4) Describe in detail.

problem 5) Describe in detail the QFD process.

problem 6) Describe in detail the intent of carrying out FMEA.

problem 7) Describe the registration procedure for ISO 9001. Also describe the benefits of ISO registration.

problem 8) describe in detail the various factors that affect process management.

problem 9) prepare brief notes on:

(a) JIT.

(b) Kanban system.