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Visit a supermarket and observe the people who staff the checkouts.

I. What kind of skills do people who do this job need to have?

II. How many customers per hour are they capable of ‘processing'?

III. What opportunities exist for job enrichment in this activity?

IV. How would you ensure motivation and commitment among the staff who do this job?

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Management Theories, Management Studies

Category:- Management Theories
Reference No.:- M91577495

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