True or False. Mark a capital T or F

1. Most change programs fail because of employee resistance to change.

2. Viewing change from the executive’s position will help you plan your change strategy.

3. You can create a win-win situation by providing incentives for change to your employees.

4. Social media tools make it easier to manage employees at work.

5. The last step in the message sending process model is to check the receiver’s understanding.

6. The Wagner Act was the first modern law to deal with unions in the general workforce in the United States.

7. Unions can be decertified through an election process.

8. The Landrum Griffin Act established Right to Work Laws.

9. Job satisfaction is difficult to measure accurately because it is difficult to measure attitudes.

10. The #1 reason for job dissatisfaction is pay and benefits.

11. The Railway Labor Act was originally enacted to significantly improve diversity in the workplace.

12. The NLRB has the legal authority to investigate charges, but not to decide cases.

13. The NLRB has authority to certify or decertify unions, in addition to having authority over all union elections.

14. The LMRA outlawed wildcat strikes and limited the availability of union shops.

15. Whistleblowers are protected by many state laws, but no federal laws.

16. Union contracts do not contain grievance procedures.

17. Management has no rights in limiting union organizing activities in the workplace.

18. During a strike, management may hire replacement workers.

19. Mediators try to get the parties to resolve the conflict themselves, if possible.

20. An arbitrator is a neutral third party who resolves a conflict by making a binding decision.