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problem 1:

The new Minister of Health wants to enhance service delivery in public hospitals and wants to execute ISO standards. What are the merits of ISO Registration?

problem 2:

The ISO 9000 series of standards is standard in scope. In brief illustrate out the three (3) standards of the series.

problem 3:

The Ministry of Health has taken the decision to commence a quality management system in public health service delivery system. In this regard, there are a number of steps which are indispensable to implement a quality management system. In brief illustrate out the steps involved.

problem 4:

The Ministry of Health introduced ISO certification for one of public hospitals but had to withdraw from the certification. What are the pitfalls to successful excitation to quality management system?

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