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problem 1:

The new Minister of Health wants to enhance service delivery in public hospitals and wants to execute ISO standards. What are the merits of ISO Registration?

problem 2:

The ISO 9000 series of standards is standard in scope. In brief illustrate out the three (3) standards of the series.

problem 3:

The Ministry of Health has taken the decision to commence a quality management system in public health service delivery system. In this regard, there are a number of steps which are indispensable to implement a quality management system. In brief illustrate out the steps involved.

problem 4:

The Ministry of Health introduced ISO certification for one of public hospitals but had to withdraw from the certification. What are the pitfalls to successful excitation to quality management system?

Management Theories, Management Studies

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