Please note the following, in the questions, 2 interviews suppose to happen. You can don't include the names as I can do that. But i need you to provide the list of questions that you will ask, which in turn you have answered to the paper.
Question 1 Your ECA should consist of 2500 3000 words
You must adhere strictly to the word limit.
The ECA stands in lieu of a final examination and its contents are cumulative for the course.
The ECA covers materials in the Study Guide, relevant assigned readings issued to you in your course reader and those downloaded from UniSIM’s online library databases. The ECA is also designed to assess basic skills in social science research, including the ability to locate
relevant secondary source materials and the ability to apply research methods such as the qualitative interview to understand cross cultural communication. All relevant learning outcomes apply and you should review the learning outcomes for the course as listed in the Course Guide and Study Units
Question An abusive online campaign by Singaporeans in 2014 opposing a planned Philippine independence celebration shone a light on anti - foreigner sentiment in the city - state, which is home to large numbers of guest workers accused of taking jobs from locals and causing overcrowding. It has been said that such anger probably stems from unhappiness with the government’s immigration policy , and many Singapore citizens see the overseas arrivals as competition for housing, schools and space in the city - state.
Developing cultural competence requires examining biases and prejudices, developing cross - cultural skills, searching for role models, and spending as much time as possible with other people who share a passion for cultural competence. Social conversation, beyond a greeti ng, may be considered a digression. In addition, the assumptions about people from different cultures come into play in our interactions , although they tend to remain invisible and may result in misunderstandings and discomfort.
This ECA is an exp loration into how communication can be affected by the diffe rences in cultural expectations, values, negotiation strategies and conflict management strategies. With all these in mind, how can we navigate this complex landscape and develop intercultural competence for ourselves and those around us?
You are required to do the following in your ECA:
a) With reference to the situation described above , identify and discuss the key elements affecti ng cross - cultural communication which could have led to interpersonal as well as intercultural misunderstandings. Your discussion must be grounded in the theories/concepts taught in the course. (30 marks)
b) You are the Chief Market Strategist for the Singapore office of an American executive training company. Your company specialises in developing training programmes for different level s of global business executives in preparation for greater job responsibilities. With the abusive campaign still fresh in the mind s of both Singaporeans and Filipinos, you have been asked by your head office in New York to prepare the following for your company’s expansion into the Filipino market
i) A customer analysis of the Filipino market (35 marks)
ii) A stakeholder mar keting and communications plan to attract Filipinos t o come to Singapore for training