The case:

The pdf of the case study is available in the same folder as this assignment specification.

Bansal, V, 2013, "Identifying Critical Success Factors for ERP in SMEs through a Case Study", International Journal of Future Computer and Communication, vol. 2, No. 5, pp. 471-475.

You are required to use chapter 5-9 inclusive from your Motiwalla & Thompson textbook, and at least 3 academically sound external sources to address and discuss the following in your report:

1. Identify and critically discuss the objectives for the company opting for an ERP system and critically argue if this has been the right decision.

a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

2. State the implementation strategies the company adopted and discuss the level of success for this particular company.

a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

3. Identify the process used for vendor selection and critically discuss if this has been suitable for this company, including contract management and license agreements in your consideration.

a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

4. Identify and critically discuss of the companies Go-Live readiness.

a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

5. Identify and critically discuss the critical success factors for this company.

a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

6. Identify and critically discuss the organisational commitment and business process management.

a. Use the textbook material and the additional academic sources to back up your argument (in text citation).

Part 2:

For this part of the assignment you are required to complete the SAP Practical exercise for the Materials Management (MM) Case study, which you find in the same folder as this assignment specification.

Using a separate word document, you are required to keep a journal as you work through this exercise.

• Complete the SAP Materials Management exercise as directed in tutorials 7-9 and record the outputs in a word document.

• Continue to keep a journal of your activities and experience of using SAP, making sure that your comments are professional.

• Include the copy of your full journal as an appendix to the reflective essay.

Reflective essay:

• Write an essay between 800-1200 words reflecting your end user experiences of the SAP software.

o Identify 3 appropriate end user criteria with which to evaluate the SAP software.
o The 3 criteria should be based on the course readings, textbook, and your 3 academically sound external sources.
o Your essay should be based on your journals but also draw upon the theoretical knowledge that you have gained during the semester.

In the allocation of marks, your inputs in the SAP GBI database (as shown in a SAP report of your activity by User ID), your submitted journal and SAP exercise outputs will be taken into account.

Please note, no marks will be given for this section if the SAP report generated does not produce a record of any activity by your GBI user ID.

Attachment:- Case-study.pdf