The answers to these questions

1. Leadership
A. Is an interpersonal relation in which others comply because they want to
B. Is the study of leaders independent of the people they interact with
C. Postulates that leaders administer rather than innovate
D. Requires that leaders accept the status quo

2. The "means" of leadership involve
A. Getting results through others
B. The ability to build cohesive, goal-oriented teams
C. The process of influencing an organized group toward accomplishing its goals
D. An interpersonal relation in which others comply because they want to, not because they have to

3. The "ends" of leadership involve
A. The process of coordinating the work of group members
B. The ability to build cohesive teams
C. Getting results through others
D. The ability to build goal-oriented teams

4. According to the text, a comprehensive and helpful definition of leadership is
A. Actions which focus resources to create desirable opportunities
B. The process by which an agent induces a subordinate to behave in a desired manner
C. Directing and coordinating the work of group membersD. The process of influencing an organized group toward accomplishing its goals

5. In Bennis's definition of leadership, the word 'subordinate' seems to
A. Include informal leadership
B. Confine leadership to downward influence in hierarchical relationships
C. Emphasize the emotional aspects of leadership
D. Exclude coercion of any kind as a leadership tool

6. The interactional framework of leadership interaction includes
A. Followers, leaders and situations
B. Individuals, groups and organizations
C. Individual followers, groups and leaders
D. First-level supervisors, mid-level managers and top-level leaders

7. What is Hollander's approach to leadership called?
A. Participative
B. Transformational
C. Charismatic
D. Transactional

8. Which of the following statements is true?
A. Leaders have considerably more influence with out-group followers
B. Subordinates belonging to the out-group can be distinguished by their high degree of loyalty toward
the leaderC. Leaders typically use different forms of influence in interacting with out-group members
D. Leaders use one form of power in interacting with in-group members

9. What is the unique contribution of the LMX theory?
A. It looks at just the personal characteristics of the leader
B. It looks at the nature of the relationship between the leader and his/her followers
C. It looks at the characteristics of the situation
D. It looks at the interaction between the leader and his/her followers

10. In employee satisfaction surveys, more than 75 percent of all respondents indicate that the most
stressful part of their job is their
A. Immediate boss
B. Work colleagues
C. Physical environment
D. Productivity

11. According to research, between 50-90 percent of all new businesses fail within five years due to
A. Insufficient capital
B. Managerial incompetence
C. Location
D. Lack of planning

12. These individuals are good at building teams and getting results through others.
A. Cheerleaders
B. Results only managersC. Competent managers
D. In name only managers

13. Which of the following individuals are only focused on getting results and would gladly trash any
teammate if it would help them get promoted?
A. Results only managers
B. In name only managers
C. Competent managers
D. Cheerleaders

14. Cheerleaders
A. Only focus on getting results
B. Avoid the spotlight
C. Tend to treat followers poorly
D. Are people-centered

15. Power
A. Is the capacity to cause change
B. Always needs to be exercised to have its effect
C. Is the degree of actual change
D. Is always directly observed

16. Infuence is
A. The potential to influence others
B. The capacity to produce effects on others
C. The degree of actual change in a target person's values
D. Attributed to others on the basis of influence tactics they use

17. A leader who has developed close interpersonal relationships with followers generally uses his or her
_____power to influence them.
A. Legitimate
B. Referent
C. Coercive
D. Reward

18. As per Bennis and Goldsmith, what are the four qualities of leadership that engender trust?
A. Values, loyalty, consistency, integrity
B. Honesty, values, loyalty, creativity
C. Creativity, honesty, consistency, vision
D. Vision, empathy, consistency, integrity

19. Leaders who pull people together on the basis of shared beliefs and a common sense of
organizational purpose and belonging
A. Are consistent
B. Demonstrate empathy
C. Have a compelling vision
D. Have a strong integrity

20. Leaders who demonstrate empathy with us
A. Pull people together on the basis of shared beliefs
B. Show they understand the world as we see and experience it
C. Have common sense of organizational purpose and belonging
D. Demonstrate their commitment to higher principles through their actions