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Question: Recently, management at Oak Tree Golf Course received a few complaints about the condition of the greens. Several players complained that the greens are too fast. Rather than react to the comments of just a few. the Golf Association conducted a survey of 100 male and 100 female golfers. The survey results are summarized here.

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a. Combine these two crosstabulations into one. with Male and Female as the row labels and Too Fast and Fine as the column labels. Which group shows the highest percent-age saying that the greens are too fast?

b. Refer to the initial crosstabulations. For those players with low hancicaps (better players). which group I male or female) shows the highest percentage saying the greens are too fast?

c. Refer to the initial crosstabulations. For those players with higher handicaps. which group (mak or female) shows the highest percentage saying the greens are too fast?

d. What conclusions can you draw about the preferences of men and women concerning the speed of the greens? Are the conclusions you draw from pan

(a) as compared with parts

(b) and

(c) consistent?

Explain any apparent inconsistencies.

Management Theories, Management Studies

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