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Question: Meet with the chief financial officer of a local healthcare organization. Conduct an interview to determine what financial metrics (e.g., hours per unit of services, hours per billable test) are used for the organization's HR function. Then find out the productivity performance expectation for different job functions (e.g., 0.3 hours per outpatient procedure; 20 worked hours per 100 billable tests). Do the same thing with a similar healthcare organization. Compare and contrast the metrics used and the productivity performance expectations with the other organization. Which organization appears more productive? Why?

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Category:- Management Theories
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