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Question: In 1998, the Human Resources Director at Colorado Central Station Casino (CCSC) implemented a blanket English-only language policy in the housekeeping department: any employee caught violating the policy would be disciplined. Housekeeping had the highest concentration of Latino employees and, while some employees on staff were bilingual, others were monolingual Spanish speakers. The reason offered for implementing the language policy was that a non-Spanish-speaking employee thought that other employees were talking about her in Spanish, and CCSC believed that it needed the policy in defense for undefined "safety reasons." Higher-level managers or other non-Latino employees would shout "English, English" at the Latino employees when encountering them in the halls in order to remind them of the policy. Is this "Englishonly" rule in violation of Title VII or is it acceptable?

Management Theories, Management Studies

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