Question how well do airline companies serve their, Ask an Expert

Management Studies

Question: How well do airline companies serve their customers? A study showed the following customer ratings: 3% excellent. 28% good. 45% fair, and 24% poor (BusinessWeek. September 1 I.2000). In a follow-up study of service by telephone companies. assume that a sample of 400 adults found the following customer ratings: 24 excellent. 124 good. 172 fair. and 80 poor. Is the distribution of the customer ratings for telephone companies different from the distribution of customer ratings for airline companies? Test with α = .01. What is your conclusion?

View complete question

Management Theories, Management Studies

Category:- Management Theories
Reference No.:- M92265492

Have any Question?Write your Review or question?

Related Questions in Management Theories

54 of public high school students are provided a computer

54% of public high school students are provided a computer by their school district. 40 students are selected at random. The random variable represents the number of students who have been provided a computer by their sc ...

A how can use the criteria for evaluating alternative

a) How can use the criteria for evaluating alternative methods of government finance to assess the most important revenue proposals of the 2018/19 budget. b) In the case tax is most important revenue proposals of the 201 ...

Identify a health technology or a specific aspect of a

Identify a health technology or a specific aspect of a payment system that is changing for your health care setting. Work as a team to prepare a PowerPoint presentation to educate and inform your co-workers about the rec ...

Discussion please locate one peer-reviewed journal

Discussion : Please locate one peer-reviewed journal (Scholarly Journal Article) related to the topic: Strategic Communication for Business and the Employee. This assignment must a professionally designed PowerPoint Pres ...

Case study assignment -case description liang global

Case Study Assignment - Case Description: Liang Global Solutions (LGS) operates in the six New England states. LGS faced an important decision: selecting network software that would maximize functionality, manageability, ...

Strategic information systems assignment - literature

STRATEGIC INFORMATION SYSTEMS ASSIGNMENT - Literature Review Write a literature review of NOT more than 2000 words. The review should demonstrate that the student has thoroughly researched their topic. Students should us ...

Fully answer the assigned questions in narrative third

Fully answer the assigned questions in narrative, third person format. The paper consist of 1200 WORDS. Also, include at least three (3) scholarly sources in your responses. Paper must be completed in APA format. NO PLAG ...

Assume that a salesman learned the price elasticity of

Assume that a salesman learned the price elasticity of demand for his products is -2.0. How many percent will increase in the total sales (revenue) if he cuts the price by 10%? Show your calculation process?

What changes would you propose if you were on the central

What changes would you propose if you were on the central planning committee that made decisions for your city?

The following are amounts of time minutes spent on hygiene

The following are amounts of time (minutes) spent on hygiene and grooming in the morning by survey respondents (based on data from an SCA survey). 15, 16, 18, 25, 26, 30, 32, 41, 45, 55, 63. Does the number 63 appear unu ...

4,153,160 Questions Asked
13,132 Experts
2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Recent Questions

Ask Management Theories Expert