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Question: Cultural Considerations in Teaching You are the evening charge nurse for a large surgical unit. Recently, your long-time and extremely capable unit clerk retired, and the manager of the unit replaced the clerk with 23-year-old Nan, who does not have a healthcare background and is a recent immigrant. She speaks English with an accent but can be easily understood. She appears highly intelligent but is shy and unassertive. Nan received a 2-week unit clerk orientation that consisted of actual classroom time and working directly with the retiring clerk. She has been functioning on her own for 2 weeks, and you realize that her orientation was insufficient. Last evening, after her 10th mistake, you became rather sharp with her, and she broke down in tears. You are frustrated by this situation. Your unit is very busy in the evening with returning surgeries and surgeons making rounds and leaving a multitude of orders. On the other hand, you believe that Nan has great potential. You realize that there is much to learn in this job and, for a person without a healthcare background , that learning the terminology, physicians' names, and unit routine is difficult. You spend the morning devising a training plan for Nan.

ASSIGNMENT: Using your knowledge of learning theories, explain your teaching plan, and support your plan with appropriate rationale. How might Nan's lack of an American education and socialization influence her learning?

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