Question: Before class, obtain the annual report of any healthcare organization of your choice. Review the material presented and the language used. Write a one-page memo that assesses that organization's philosophy regarding its human resources. In class, form a group of four or five students. As a group, compare the similarities and differences among the organizations that each group member investigated.

Discuss the following:

• How can you differentiate those organizations that merely "talk the talk" from those that also "walk the walk"?

• What factors influence how an organization perceives its human resources?

• How do "better" organizations perceive their human resources?

• What did you learn from this exercise?