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Question: A defence contractor manufactures rifles for the military. The military has exacting quality standards that the contractor must meet. The military is very pleased with the quality of the products provided by the contractor and rarely has to return products or has reason for complaint. However, the contractor is experiencing extremely high quality-related costs. Speculate on the reasons for the contractor's high quality-related costs.

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Management Theories, Management Studies

Category:- Management Theories
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