Question 1a identify and critically discuss the different, Ask an Expert

Management Studies

QUESTION 1

(a) Identify and critically discuss the different phases involved in the road map to ISO 9001:2008 Certification

(b) ISO 9001:2008 is based on a framework known as the Quality Management System Model. Discuss the application of such a model

QUESTION 2

(a) What do you understand by the term TQM (Total Quality Management)?

(b) Discuss the costs associated with poor quality. Support your answer by appropriate examples

(c) Benchmarking is one component in an organization's TQM program. Identify and explain the steps used for developing benchmarks by using appropriate examples

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Management Theories, Management Studies

Category:- Management Theories
Reference No.:- M9590560

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