Question: 1. What is meant by satisficing in decision making? Can you illustrate the concept with an example from your experience? Why did those involved not try to achieve an economically superior decision?

2. What did Henry Mintzberg's research on decision making contribute to our understanding of the process?

3. The Vroom-Yetton model describes five styles. How should the manager decide which style to use?

4. Recall four of the symptoms of groupthink, and give an example to illustrate each of them.

5. Summarise an idea from the chapter that adds to your understanding of the integrating themes.