Question 1: True or false: Knowledge management requires the use of information technology.

True

False

Question 2: Which of the following is when individuals use an electronic device or communication technology to access, transmit, or receive health information, treatment guidance, or support on an issue related to their health?

a) e-health

b) electronic health interchange

c) Health Information Technology for Economic and Clinical Health (HITECH)

d) interactive health communication

Question 3: Which of the following is defined as a system that is built around predefined business processes and reflects best practices?

A) corporate application

B) enterprise system

C) company-wide system

D) business process application

Question 4: True or false: Telemedicine is the first and oldest form of e-health.

True

False

Question 5: Which of the following should be considered when selecting an enterprise system vendor? (select all that apply)

A) the financial strength of the software supplier

B) availability of maintenance

C) availability of support and training

D) who owns the source code

Question 6: Which of the following are delivery mechanisms used in e-health? (select all that apply)

a) primary or specialty care to the home

b) web-based patient services sites

c) networked programs

d) home monitoring

Question 7: Which of the following are benefits of knowledge management?

A) transfer of knowledge from inside and outside the organization

B) preserving intellectual capital assets

C) job security for knowledge workers

D) both a and b

Question 8: Which of the following are telemedicine services? (select all that apply)

a) specialist referral services

b) patient consultations

c) remote patient monitoring

d) medical education

Question 9: Which of the following organizational cultural issues inhibits the effective use of knowledge management?

A) individual rewards and recognition

B) atmosphere of teamwork

C) senior management promoting the importance of collaboration

D) labor unions

Question 10: Which of the following are benefits sought from consumer e-Health? (select all that apply)

a) private access to health resources

b) limited choice and autonomy

c) social support

d) guarantee of better health outcomes

Question 11: Which of the following are primary applications of patient monitoring systems? (select all that apply)

a) intensive/critical care units

b) operating suites

c) recovery rooms

d) remote locations

Question 12: Which of the following refers to data that have been organized, grouped, or otherwise assembled into a useful form?

A) information

B) knowledge

C) wisdom

D) a memorandum

Question 13: True or false: Social media can be used to provide legitimate health information.

True

False

Question 14: Which of the following is the way enterprise systems provide the maximum benefit to an organization?

A) by providing improved financial reporting

B) by providing a better data entry system

C) by providing real-time information across functions to improve decision making

D) by providing a web portal to customers

Question 15: Which of the following is the practice of medical and public health through the use of mobile devices?

a) eHealth

b) mHealth

c) telemedicine

d) digital health

Question 16: True or false: Health consumerism encourages individuals to take more responsibility for making smart health care decisions.

True

False

Question 17: Which of the following should be able to access the enterprise system software? (Select all that apply)

A) strategic partners

B) customers

C) software vendor

D) employees

Question 18: Which of the following are ways in which health care systems improve patient care and safety? (Select all that apply)

a) alerts and reminders for orders

b) pharmacy allergy checks

c) pharmacy drug interaction checks

d) monitoring systems in the operating room

Question 19: True or false: The digital divide is the term used to describe the disparity in access to e-health tools between the rich and the poor.

True

False

Question 20: Tele health supports clinical care through which of the following? (select all that apply)

a) permits the provision of care in situations where a face-to-face meeting between patient and provider may be impossible

b) permits the provision of care in situations where a face-to-face meeting between patient and provider may be too costly

c) patient and professional health-related education

d) make available healthcare to underserved communities where otherwise this care would not be available