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Question: 1. Review some consumer goods such as mobile phones, cars and kitchen appliances. Identify the service elements attached to the purchase of these products.

2. Discuss why variation in the inputs to the transformation process is a bad thing. Which of the five inputs is likely to be subject to most variation and which to least?

Management Theories, Management Studies

  • Category:- Management Theories
  • Reference No.:- M92305442

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