Question 1. Ecological models of case management (e.g., socioecological model) help the case management professional to

assess the client for specific substance use and mental health needs to make an immediate referral for emergency treatment
evaluate the people involved in the client's life to ensure that they are supportive for the client during treatment
influence the client's motivation for accepting treatment and auxiliary services
create a balanced perspective of the client according to the context of the client's life

Question 2. What are the characteristics of the micro level of assessment?

medical needs such as medicine for chronic conditions (e.g., asthma)
ability to access services such as job training and treatment
personality traits and level of motivation to make changes
addictions and/or mental health needs

Question 3. The Clinical/Rehabilitation model is used to

create a comprehensive case management package of services
responds to crises particularly when a client is need of immediate mental health of addiction treatment
provides ongoing support for clients who are in a residential treatment program
assesses client risk for relapse once released from treatment

Question 4. Why do case management professionals assess clients using a three level intervention model?

the model helps the professional create a holistic perspective of the client's needs according to their biological/psychological, personal, and social context
the model helps the professional assess which social services will be easiest for the client to access for treatment and/or intervention
the model helps the professional evaluate the client's basic needs according to primary, secondary, and tertiary goals
the model helps the professional to evaluate all of the client's support systems, disorders, and medical disorders using one model

Question 5. Why is culture important to consider when assessing client's needs?

the service plan goals should consider the clients' personal belief system to ensure that the client is comfortable with making the proposed changes
if the client's culture differs from that of the local area, the client will need to be trained to develop new ideals and beliefs so that he/she can fit in better
if the case manager holds different beliefs than the client, the case manager should find another professional to work with the client
the client should understand his own culture to determine which beliefs are useful and which are no longer valid to his/her situation

Question 6. What are the characteristics of the mezzo level of assessment?

professionals explore the client's family history including religious affiliation and values
professionals explore the needs of the client's spouse and children
professionals explore the larger cultural setting of the client (e.g., community values and laws where the client lives)
professionals explore the levels of social stratification in the client's city to determine appropriate level of service for referrals

Question 7. Sometimes clients remind the professional of someone else (e.g., past clients). The professional makes assumptions about the client based on his/her recollections of the other client. This is an example of

countertransference
transference
boundary violation
false attributions

Question 8. What are the characteristics of the macro level of assessment?

professionals evaluate the medical and psychological needs of the client
professionals create service plans that include referrals for food, shelter, and psychiatric/addiction care
professionals assess the influence of the larger community and culture on the client's options for work or treatment
professionals assess the client's mental health and risk for addiction according to where they live in the community

Question 9. Explain the benefits of one of the case management models (e.g., Assertive Community Treatment, Clinical/Rehabilitation, Broker/Generalist, or Strengths Based).

Question 10. Why is it important to understand a client's cultural background when working on a service plan with him/her?