Problem: Managing Ethically

How Unethical Behavior Shut Down a Meatpacking Plant

By all appearances the Westland/Hallmark Meat Co. based in Chico, California, was considered to be an efficient and sanitary meatpacking plant. Under the control of its owner and CEO, Steven Mendell, the plant regularly passed inspections by the U.S. Dept. of Agriculture (USDA). Over 200 workers were employed to slaughter cattle and prepare the beef for shipment to fast-food restaurants such as Burger King and Taco Bell. Also, millions of pounds of meat the plant produced yearly were delivered under contract to one of the federal government's most coveted accounts: the National School Lunch Program. 59 When the Humane Society turned over a videotape (secretly filmed by one of its investigators who had taken a job as a plant employee) to the San Bernardino County District Attorney showing major violations of health procedures, an uproar followed. The videotape showed two workers dragging sick cows up the ramp that led to the slaughterhouse using metal chains and forklifts, and shocking them with electric prods and shooting streams of water in their noses and faces. Not only did the tape show inhumane treatment of animals, but it also provided evidence that the company was flouting the ban on allowing sick animals to enter the food supply chain-something that federal regulations explicitly outlaw because of concerns for human health and safety.

Once the USDA was informed that potentially contaminated beef products had entered the supply chain- especially the one to the nation's schools-it issued a notice for the recall of the 143 million pounds of beef processed in the plant over the last two years, the largest recall in history. In addition, the plant was shut down as the investigation proceeded. CEO Steven Mendell was subpoenaed to appear before the House Panel on Energy and Commerce Committee. He denied that these violations had taken place and that diseased cows had entered the food chain. However, when panel members demanded that he view the videotape that he claimed he had not seen, he was forced to acknowledge that inhumane treatment of animals had occurred. 60 Moreover, federal investigators turned up evidence that as early as 1996 the plant had been cited for overuse of electric prods to speed cattle through the plant and had been cited for other violations since, suggesting that these abuses had been going on for a long period. Not only were consumers and schoolchildren harmed by these unethical actions, but the plant itself was permanently shut down and all 220 workers lost their jobs. In addition, the employees directly implicated in the video were prosecuted and one, who pleaded guilty to animal abuse, was convicted and sentenced to six months' imprisonment. 61 Clearly, all the people and groups affected by the meatpacking plant have suffered from its unethical and inhumane organizational behaviors and practices.

Questions: 1. Use the theories discussed in the chapter to debate the ethical issues involved in the way the Westland/ Hallmark Meat Co. business operated.

2. Also use the theories to discuss the ethical issues involved in the way the meatpacking business is being conducted today.

3. Search the web for changes occurring in the meatpacking business.