Part -1:

1. Why is an ERP system important for both internal and external process integrations? What other IT considerations are there?

2. How can RFID tags help to enable external process integration?

3. Define the term collaborative education and explain what this has to do with supply chain management.

4. Describe an incidence either personally or at work where you have been involved in shortage gaming.

Part -2:

1. Using the formula for productivity, (outputs)/(inputs), what are all the ways that productivity can be increased?

2. Using the formulas provided for utilization, calculate the utilization of your classroom.

3. What are demand-driven supply networks, and what role do performance measures play in these networks.

4. What are the five process categories of the SCOR model, and which one do you think is most important?