Assignment - What you have to do

You will need to conduct research into Performance Management Systems (PMS) and how these support the organisation. You should research widely and include a bibliography with your assessment to support your recommendations. If you provide direct quotes you should reference these both in text and with a reference list.

Part A-

Star Industries is a company on the move. They are experiencing growth in their industry and have plans to open operations interstate and in South East Asia. You can read more about STAR on the STAR intranet link.

The General Manager would like to ensure all STAR policies and procedures align with company goals, vision and mission. Lately there have been some performance issues internally and he has discovered the performance management system appears to be inadequate.

You've received the following email from Ben Russell, CEO Star Industries.

FROM: Ben Russell, CEO

TO: General Manager, Human Resources

SUBJECT: Performance Management Processes

I've been thinking more since my return from the conference about a presentation on 'Learning Organisations', which I found stimulating. 

It seems to me that if STAR is to grow and develop, we should move to become a learning organisation.

With our increasing emphasis on team building and individual flexibility, we're on the right track. We also need to do more in areas like sharing information and skills.

It occurred to me that the new PM system will play a key role in our move. It will help us in a number of ways by managing individual and team performance and promoting excellence. 

 Ben Russell

Prepare a FORMAL REPORT for Ben detailing the following; (use the points as headings in the body of your report).

A. The need for an appropriate Performance Management System (PMS) and the goals of a PMS

B. Legislative requirements to take into account

C. The processes and documentation of a PMS and how these will support the goals of the organisation (refer to Best Practice)

D. (i) The relevant policies currently used by Star Industries & strategic objectives that support the implementation of an integrated PMS.

(ii) The role of the PMS in relation to the broader HR & Business Objectives

E. The process of implementation including consultation and communication mechanisms

F. Role of coaches and mentors and skills required

G. Training required for (i) Managers and (ii) staff on the use of the PMS

H. Monitoring mechanisms

I. Evaluation mechanisms

Part B-

Review STAR's current performance management policies and procedures attached and draft 2 new policies and procedure. Include sample documents (e.g. Performance agreement plan, performance evaluation form) where necessary.

1. General Policy on Performance Management and Development;

A. Policy statement

B. General procedures including time frames, use of action plans, methods for the development of Key Performance Indicators and for Performance management session by the manager.

2. Performance Counselling

A. Policy statement

B. Procedures for counselling and discipline including escalation of issues

C. Procedures for dealing with grievances including mediation.