Ask Management Theories Expert

Managing Communication Assignment Brief

Context

You work for a training organisation. They are reviewing their range of 'training packages' and have asked you to help.  One of their most popular courses is 'Managing Workplace Communication'.  The existing training package is out of date and you have been asked to rewrite it.

You will plan all materials for the training package. You will need to include a presentation with accompanying notes and have appropriate hand-outs and exemplar materials.

This training package will:

  • apply theory to practice
  • draw on your experiences of communication within organisations and/or use case studies as appropriate to exemplify practices
  • show delegates how to review communication within an organisation, using your own exemplar material

At the end of the process you will also:

  • reflect on own interpersonal communication skills

Activity 1 - The first part of the training package will deal with how information and knowledge is communicated supported by examples, either from your own experiences or from case study material.  Prepare a clear and informative presentation to enable delegates to understand how communication and knowledge is communicated within organisations and those factors that impact on workplace communication.

Presentation materials should be supported by notes as well as information sheets/hand-outs as appropriate.

You must cover the following topics:

  • an analysis of key information and knowledge requirements for a range of stakeholders in different organisations
  • an explanation of the systems used for communicating this information and knowledge
  • an analysis of potential(and real) barriers to effective work place communication
  • an evaluation of how communication is influenced by values and cultural factors
  • an explanation of how technology can be used to benefit as well as hinder the communication process
  • an explanation of how policies and procedures can impact on the communication processes.

Activity 2 - Delegates from the training should now be in a position to review communication within their own organisations. To enable them to do this you will need to provide exemplar material of a communication review/audit that you have carried out yourself within an organisation. Delegates will be able to use this as a template and model of good practice.

Produce a formal report in which you:

  • provide the findings from your own communications audit
  • apply theories of organisational communication
  • create a plan which can be used to improve communications within the organisation
  • identify measures to evaluate the success of the plan to improve workplace communications.

Activity 3 -

You are aware that the ability to communicate effectively is a very important skill. You understand that promoting effective interpersonal communication is important in all aspects of life including the workplace. You decide to carry out your own personal audit.

You decide to:

  • evaluate the effectiveness of own communication skills
  • apply theories of interpersonal communication to yourself
  • request feedback from others
  • plan own personal development to improve communication skills based on this feedback.

Provide all information as a detailed log.

Activity number 1 - Suggested evidence

Learners must demonstrate they have a good understanding of workplace communication. They will have considered a broad range of stakeholders and a range of different organisations. The material must demonstrate learners' understanding of the role and importance of systems in achieving organisational communication and the potential barriers as well as an understanding of a range of factors affecting workplace communication. The factors considered may be drawn from the learner's personal experiences gained in the workplace or the experience of others.

The material provided should draw on personal experiences and or case studies, demonstrating analysis and explanation of relevant factors.

Materials prepared by the learner must be detailed with appropriate format, style and content for the identified audience.

Activity number 2 - Suggested evidence

The report should be structured in a formal way with clear layout and appropriate presentation. Learners will need to identify how and where they carried out their communication audit. A wide range of communication theories should be applied. Learners should include a detailed plan with appropriate sections including actions to be taken, timescales, responsibilities in order to improve communication in their chosen organisation. In addition there should be SMART measures to evaluate its success. 

The report should be comprehensive and appropriate for the demands of Level 5 work.   

Activity number 3 - Suggested evidence

The format of activity 3 is flexible.  Learners must however formally carry out their own evaluation, ask for feedback from others and create a realistic and considered personal development plan. Knowledge of theories of interpersonal communication must be demonstrated and appropriate to Level 5 work.

Management Theories, Management Studies

  • Category:- Management Theories
  • Reference No.:- M92685335
  • Price:- $60

Guranteed 36 Hours Delivery, In Price:- $60

Have any Question?


Related Questions in Management Theories

Assignment -for this assignment analyze and discuss your

Assignment - For this assignment, analyze and discuss your personal leadership style. Based on your experiences, current readings, work experience, education, and use of self-assessment instruments describe what you thin ...

Assignment -personal reflection 1 -instructions - watch

Assignment - Personal Reflection 1 - Instructions - Watch Milgram's obedience video: Milgram Experiment Proves We Blindly Obey Authority. Consider the following. Christ called his disciples to follow him (Mark 1:17). He ...

Assignment -instructions - please follow instructions for

Assignment - Instructions - Please follow instructions for all for Personal Learning Journal. And each personal learning journal should be of 300words. Each student will keep a personal journal to reflect and record thei ...

Healthcare information technology overview the current

Healthcare Information Technology Overview: The current healthcare industry utilizes a plethora of healthcare information technology (HIT) systems. HIT systems are designed to enhance quality outcomes, prevent adverse ev ...

Archetypes in actionsenge ross smith roberts amp kleiner

Archetypes in Action Senge, Ross, Smith, Roberts, & Kleiner (1994) noted: At its broadest level, systems thinking encompasses a large and fairly amorphous body of methods, tools, and principles, all oriented to looking a ...

Assessment descriptionyou are required to read the

Assessment Description You are required to read the following journal article article: 1. How Risky is Your Company? HBR. May-June 1999 You are also required to read a fictional case study based on a company that will be ...

Discussion - this discussion deals with the important topic

Discussion - This Discussion deals with the important topic of whether money is a motivator for increased job performance and satisfaction. Look at your own history of how you have been compensated, what problems you saw ...

Question - choose a product or technology interview five

Question - Choose a product or technology. Interview five consumers who buy that product and ask them what major problems they have with the product (or what major things they dislike about it). Then ask them to describe ...

Questions -1 choose an industry and then use the library or

Questions - 1. "Choose an industry and then use the library or the Internet to find data from secondary sources that will be highly useful in developing a marketing plan." Start thinking of the industry that relates to t ...

Developing leaders and organisations assessment - report on

Developing, Leaders and Organisations Assessment - Report on Promoting Individual Informal Workplace Learning Brief - You are the newly-appointed Human Resource Advisor in a medium-sized business that employs approximate ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Why might a bank avoid the use of interest rate swaps even

Why might a bank avoid the use of interest rate swaps, even when the institution is exposed to significant interest rate

Describe the difference between zero coupon bonds and

Describe the difference between zero coupon bonds and coupon bonds. Under what conditions will a coupon bond sell at a p

Compute the present value of an annuity of 880 per year

Compute the present value of an annuity of $ 880 per year for 16 years, given a discount rate of 6 percent per annum. As

Compute the present value of an 1150 payment made in ten

Compute the present value of an $1,150 payment made in ten years when the discount rate is 12 percent. (Do not round int

Compute the present value of an annuity of 699 per year

Compute the present value of an annuity of $ 699 per year for 19 years, given a discount rate of 6 percent per annum. As