“Resistance to change is not only the predictable part of change; it is perhaps the most complex phase to deal with. People resist change for good reasons; even though we would rather they did not”
(Scott & Jaffe 1989:55)
problem 1: Make a distinction between overt and covert resistance to change.
problem 2: Why do people show resistance to alter at times in organisations?
problem 3: How to manage with resistance to change?
problem 4: At times, people do admit change, and even welcome it. Why?