List all four benefits that companies with effective customer management systems can anticipate to take advantage of.
Illustrate the three categories of Enterprise-wide knowledge management systems.
Mention and illustrate 4 structural organisation change enabled by Information Technology.
(a) Define and illustrate the 4 main global strategies which form the basis for a global firm’s organisational structure.
(b) Describe four (4) common challenges faced by international networks supporting international business.