Lead and Manage Organisational Change Assignment

Procedures and Specifications of the Assessment

The learner will demonstrate the skills and knowledge required to implement a change management strategy which includes the following areas:

• Identify change requirements and opportunities
• Develop change management strategy
• Implement change management strategy

You must complete all parts and submit a report which should include a Table of Contents, Introduction of overall assessment, Description (discussion on solutions of all parts) and Conclusion (summary of assessment).

In this project you will be required to work as a senior human resources manager. (If conducting this project in your workplace or in your college or training organisation, work with the relevant staff from that team). You will be required to identify the need for a strategic change and a major operational change and develop, implement and review the change management strategy.

You will use the information in the Case Study on the Bounce Fitness website to create a plan for this change management initiative.

Assessment questions

Part 1 - Identify change requirements and opportunities

1. Write a list of possible needs for change. To do this you will need to do some or all of the following:

1.1 List the organization's business objectives

1.2 Provide a brief review of the organization's operational performance

1.3 Provide a brief review on the organization's policies and procedures (including quality, market research, new product or service development, customer service, Employee Assistance Programme and personal development)

1.4 Review patterns or trends that may impact the fitness industry by utilizing a Fitness Australia's published report (discussions should cover pertinent points that affects the organization's business performance)

1.5 Provide discussions on external environment that impact the fitness industry (discussions should cover PEST aspects)

1.6 Discuss what is the overall impact on the organization's business sustainability in relation to organizational elements (People, Processes, Technology and Structure)

Part 2 - Develop change management strategy.

2. Select two high priority change requirements/ opportunities and conduct a cost benefit analysis, a risk analysis and an analysis of potential barriers for each change requirement.

2.1 Identify two higher priorities for change (include a cost benefit analysis and evaluation)

2.2 Identify three low priorities for change (include a cost benefit analysis and evaluation)

2.3 Provide an evaluation of the risk impact affecting the organization (discussions should include risk identification, risk assessments, risk mitigation and risk evaluation)

2.4 Undertake a change management plan for the organization (covering objectives for the change process, change plan elements, rational for change, who would be involved, action plan on resource requirements, timeline of key activities and performance outcomes).

Part 3 - Implement change management strategy

3. Develop a communications plans to support Bounce Fitness' change management strategy.

3.1 Communications plan should include the following:

• identify key stakeholders and roles
• identify commitment level
• identify when this communication will occur
• identify commitment level
• identify how the message will be communicated (e.g. email, face-to-face, newsletter)
• identify person responsible
• identify concerns and how can these be addressed
• outline consultation methods for engaging identified stakeholders

3.2 Develop a task implementation and timeline plan for the organization by using ADKAR (change management theory) to embed change implementation (discussions should include the proposed change management activities, stakeholders involved, timeline for implementation, action intervention and delegation of responsibility).

3.3 Provide a staff meeting to communicate the change to enable relevant groups and individuals for input into the change process (discussions should include summary, objectives, change plan element, rational for change, identification of stakeholders, assessment of readiness to change, identification of change elements, development of change plan, consolidation on policies, procedures and performance, barriers to the change, performance evaluation and conclusion). Obtain approval for appropriate staff.

3.4 Discuss on how to monitor and evaluate the organization's change management plan by addressing key concerns provided in the template.

Attachment:- Assignment File.rar