Recognize and critically discuss the different phases which are involved in road map to ISO 9001:2008 Certification.
ISO 9001:2008 is based on the framework known as Quality Management System Model. Discuss the application of such the model.
What do you mean by the phrase TQM (Total Quality Management)?
Discuss and illustrate out the costs associated with poor quality. Support your answer by proper instances.
Benchmarking is one element in organization’s TQM program. Recognize and illustrate the steps used for developing benchmarks by using appropriate exs.