problem 1: prepare the definition for the given terms:
a) Organizational environment
e) Reengineering work processes
f) Competitive advantage
g) Flexible manufacturing
h) Workforce diversity
j) Organizational mission
k) Organizational structure
l) Organizational culture
problem 2: Fill up the blanks:
a) To deal with the workforce diversity, managers must make a _______ organization.
b) Firm’s mission, company policies and corporate culture are all factors of ______ of an organization.
c) Workforce diversity prevails on account of the given factors: composition, women at work, _____ and _____.
d) Flexible manufacturing is the integration of computer aided design and manufacturing to generate _____ products at _____ production costs.
e) The external environment of organization includes political factors, unions, ____ and ______.
problem 3: In brief describe the four key ideas behind TQM.
problem 4: Managers must imagine that they are staring with a clean piece of paper. Describe the statement in light of re-engineering work processes.
problem 5: In your view, is organizational culture and structure interconnected? Give reasons to support your answer.