In this section you will create two process diagrams. 

The websites and links below provide general instructions and visuals on how to use MS Word to create your process change diagram. Their use is not mandatory and they are only suggestions. You may wish to research other ways to prepare process diagrams and equivalents exist for Mac users.

1. Prepare two (2) general process diagrams for the business process change you identified for Question 4 in Section 1. Create a diagram of the steps currently taken by the organisation for the process. Create a diagram of any adaptations to the process steps after the change process is approved. 

2. Evaluate the importance (value) of the existing and future diagrams, and explain how they assist the organisation to determine the validity of the suggested change.