(a) ‘Decisions must be thought of as a means rather than ends. They’re manager’s responses to problems and the results of a process of thought and deliberation’. Illustrate out the steps to rational decision-making
(b) In everyday life managers are compelled to take ‘satisfying’ decisions. Discuss and describe the limits to rational decision-making.
‘Ethics are employed by managers as guidelines in making decisions which affect employees, the organization, consumers, and other parties’. Illustrate out this statement by making reference to the dissimilar kinds of workplace deviance
(a) Determine the different kinds of teams in an organization. Demonstrate your answer with appropriate instances.
(b) The formation and importance of work teams in the organisation is essential. Discuss and illustrate out the different work team characteristics.
‘Contemporary managers must consider the issue of quality of work life when designing jobs. The issue reflects society’s concern for work experiences which contribute to the personal growth and development of employees’. Illustrate, with instances, the different techniques for job design commonly employed by managers.