problem 1) Consultative system is characterized by increased ___________and ___________.
a) Open communication, Leadership
b) Open communication, Decision making
c) Absenteeism, Turnover
d) Feedback, Group interaction
problem 2) Taylor insisted on the use of _______and _______study as a means of standerelizing work activities.
a) Individual and organizational
b) Teams and groups
c) Labor and Company
d) Time and Motion
problem 3) __________and _________ ability is part of verbal communication.
a) Singing, listing
b) Read, prepare
c) Speak, Tell
d) prepare and find out
problem 4) Values have both _______ and ________attributes
a) Moral and social
b) Political and moral
c) Content and intensity
d) Religious and personal
problem 5) Social boldness is described by _________and ______________descriptors.
a) Expedient, Conforming
b) Shy, Venturesome
c) Concrete Thinking, Adaptive
d) Aggressive, Obedient
problem 6) Identify the tertiary emotion for disappointment
a) Shame, regret
b) Dismay, displeasure
c) Pity, sympathy
d) Agony, hurt
problem 7) Emotional intelligence is an aggregate of individuals? Cognition of own and others ________, ________, __________, and ____________ as per environmental demand
a) Intelligence, experience, learning and emotions
b) Feelings, intelligence, experience and emotions
c) Emotions, feeling, interpretation, and action
d) Perception, stress, intelligence and feeling
problem 8) Causal attributions are made using information on three dimensions of behaviour, which are:
a) Consistency, external factors and managerial implications
b) Consensus, conformity and internal factors
c) Internal factors, external factors, and conformity
d) Consensus, distinctiveness, and consistency
problem 9) Attribution theory says that when we observe behaviour, we attempt to find out whether it’s cause it:
a) Typical or unusual
b) Individual or external
c) Internal or external
d) Distinctive or normal
problem 10) What are psychological or internal factors affecting perceptual selection.
a) Personality, Learning, motives
b) Mental processes, Motives, Personality
c) Learning, Ego, personality
d) Ego, personality of mental processes