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I am preparing a paper on Total Quality Management I need 150-200 words per question with references. Thank you for your help.

1. What are some historical milestones in the evolution of TQ? Can you list the specific milestones? What impact did each of the milestones have on the evolution of TQ?

2. What is total quality management and how can organization utilize TQ principles? Can TQ principles be utilized by all organizations?

Management Theories, Management Studies

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