Ask Question, Ask an Expert


Ask Management Theories Expert

problem 1:

The characteristics of services profoundly impact on delivery of tourism and hospitality products.  Discuss and illustrate the strategies which you would use to control the negative effects of variability and inseparability in service encounter.

problem 2:

Apply the phases of the consumer decision-making process to your selection of destination for your next holiday.

problem 3:

‘Market segmentation is deliberate policy of maximizing market demand by the directing marketing efforts at significant sub-groups of consumers where geographic psychographic and demographic variables are commonly used to segment markets.’

How far do you agree with this statement in relation to market segmentation performed in tourism industry?

problem 4:

a) ‘Recovering from service failures needs commitment, planning and clear guidelines from the part of an organisation.  Effective service recovery must therefore be proactive, trained, planned and empowered.’ describe to which extent you agree with this statement.

b) Illustrate the factors you would consider when designing service guarantees for tourism and hospitality organisations?

Management Theories, Management Studies

  • Category:- Management Theories
  • Reference No.:- M98010

Have any Question? 

Related Questions in Management Theories

Business research literature review assignment-this will

Business Research Literature Review Assignment- This will consist of developing a comprehensive literature review chapter for the business research proposal. You will have to identify a business research topic, describe ...

Assessment this assignment must be done as part of group

Assessment: This assignment must be done as part of group. Students are to form groups of 4 to 5 (may vary depending on class size) and will be allocated one organization/industry from the following list: 1. Business Sch ...

Ict systems acquisition and integration individual report -

ICT Systems Acquisition and Integration Individual Report - Response to RFP Resource: Tayntor, C, (2002), Successful Packaged Software Implementation, Auerbach Publications; Unit lecture recordings and references. Your T ...

Problem 1pony express creations inc wwwpony-excom is a

Problem 1 Pony Express Creations Inc. ( is a manufacturer of party hats, primarily for the Halloween season. 80% of their annual sales occur over a six-week period. One of their popular products is Elvis ...

Compensation management project report-i guidelines for the

Compensation Management Project Report- I. Guidelines for the project report: Your group is a team of Senior Consultants working for "Human Resourcefulness Inc." - a leading HR consulting firm.  Your client is "Banks R U ...

The learning outcomes addressed in this assessment are be

The Learning Outcomes addressed in this assessment are: be able to apply knowledge of contemporary thinking in employability skills and career planning to enhance personal skills applicable to the work environment; be ab ...

Assessment 1 - establish procedures for the management of

Assessment 1 - Establish procedures for the management of payroll Part A 1. What is the purpose of establishing security procedures in relation to payroll information? 2. What legislative requirements exist and apply in ...

Assignment -company abc has produced a gene therapy

ASSIGNMENT - Company ABC has produced a gene therapy technique that will reduce the development of microcephaly in the unborn babies of pregnant woman who have become infected with the Zika virus. The therapy requires th ...

Task description - complete a practical management report

Task Description - Complete a Practical Management Report. Introduction Johnson (as cited in Härtel& Fujimoto, 2014, p. 127) believes that "if Australia is to truly become the 'clever country', then many more organisatio ...

Assessment task-read 10 ethical issues confronting it

Assessment task- Read "10 Ethical Issues Confronting IT Managers" article by Jeff Relkin (http://Www.techrepublic.corn/article/10-ethical-issues-confronting-it-managers/). Find a recent real-life case related to ANY one ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

A cola-dispensing machine is set to dispense 9 ounces of

A cola-dispensing machine is set to dispense 9 ounces of cola per cup, with a standard deviation of 1.0 ounce. The manuf

What is marketingbullwhat is marketing think back to your

What is Marketing? • "What is marketing"? Think back to your impressions before you started this class versus how you

Question -your client david smith runs a small it

QUESTION - Your client, David Smith runs a small IT consulting business specialising in computer software and techno

Inspection of a random sample of 22 aircraft showed that 15

Inspection of a random sample of 22 aircraft showed that 15 needed repairs to fix a wiring problem that might compromise

Effective hrmquestionhow can an effective hrm system help

Effective HRM Question How can an effective HRM system help facilitate the achievement of an organization's strate