Operations and Information Systems

Manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obviously be different.

A) By taking as an example an organization or a product from an industry that you are familiar with, critically discuss the main factors that influence the choice of a manufacturing/service process design.

B) How do you see the main principles of project management aiding the operations manager/manageress in introducing change to the process/system?

GENERAL ADVICE

One of the clear academic objectives of a Master's level programme is to show in the paper that you have read, understood and "absorbed as your own" the many concepts associated with Operations Management. That is not the same as providing a summary of which author said what; good assignments discuss the literature in terms of themes or concepts. Try to structure your paragraphs so that the first sentence introduces the theme or concept discussed in the paragraph, and the paragraphs themselves should be grouped in such a way that your "story" flows in a structured, balanced and comprehensible way.