Hectors department store has decided to add a second, Ask an Expert

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Hector's Department store has decided to add a second checkout register. This second register works at the same average speed as the first. Customer arrivals are the same as before.

a. On average, how many customers will be waiting to be checked out? From a business perspective, is this reasonable?

b. How long, on average, will customers have to wait before the clerk starts serving them? Again, is this a reasonable time?

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Category:- Management Theories
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