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Eyes Everywhere The movie Minority Report chronicled a futuristic world where people are uniquely identifiable by their eyes. A scan of each person's eyes gives or denies them access to rooms, computers, and anything else with restrictions. The movie portrayed a black market in new eyeballs to help people hide from the authorities. (Why did they not just change the database entry instead? That would have been much easier, but a lot less dramatic.)

The idea of using a biological signature is entirely plausible because biometrics is currently being used and is expected to gain wider acceptance in the near future because forging documents has become much easier with the advances in computer graphics programs and color printers. The next time you get a new passport, it may incorporate a chip that has your biometric information encoded on it. Office of Special Investigations agents with fake documents found that it was relatively easy to enter the United States from Canada, Mexico, and Jamaica, by land, sea, and air. The task of policing the borders is daunting.

Some 500 million foreigners enter the country every year and go through identity checkpoints. More than 13 million permanent-resident and border-crossing cards have been issued by the U.S. government.

Also, citizens of 27 countries do not need visas to enter this country. They are expected to have passports that comply with U.S. specifications that will also be readable at the border. In the post-9/11 atmosphere of tightened security, unrestricted border crossing is not acceptable. The Department of Homeland Security is charged with securing the nation's borders, and as part of this plan, new entry/exit procedures were instituted at the beginning of 2003. An integrated system, using biometrics, will be used to identify foreign visitors to the United States and reduce the likelihood of terrorists entering the country.

Early in 2003, after 6 million biometric border-crossing cards had been issued, a pilot test conducted at the Canadian border detected more than 250 imposters. The testing started with two biometric identifiers: photographs for facial recognition and fingerprint scans. As people enter and leave the country, their actual fingerprints and facial features are compared to the data on the biometric chip in the passport. In a group, discuss the following:

a. How do you feel about having your fingerprints, facial features, and perhaps more of your biometric features encoded in documents such as your passport? Explain your answer.

b. Would you feel the same way about having biometric information on your driver's license as on your passport? Why or why not?

c. Is it reasonable to have different biometric identification requirements for visitors from different nations? Explain your answer. What would you recommend as criteria for deciding which countries fall into what categories?

d. The checkpoints U.S. citizens pass through upon returning to the country vary greatly in the depth of the checks and the time spent. The simplest involves simply walking past the border guards who may or may not ask you your citizenship. The other end of the spectrum requires that you put up with long waits in airports where you have to line up with hundreds of other passengers while each person is questioned and must produce a passport to be scanned. Would you welcome biometric information on passports if it would speed the process, or do you think that the disadvantages of the reduction in privacy, caused by biometric information, outweigh the advantages of better security and faster border processing? Explain your answer.

Management Theories, Management Studies

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