1) prepare down eight dimensions of quality levels that heavily influence customers
2) prepare down the usages of TQM tools of automobile sector. describe Pareto diagram in detail
3) State national quality award models. and describe each one briefly.
4) prepare down different tools and techniques under Kaizen Umbrella. describe each one briefly.
5) What are the TQM variables of effective implementation of TQM in an organization? describe each one in a sentence or two.
6) describe different TQM models focus in implementing TQM philosophy.
7) describe the strategic dynamics of TQM framework by Leonard and McAdam model.
8) Describe the contribution of quality gurus like Dr.Deming, Joseph Juran, Philip Crosby, Ishikawa & Taguchi towards TQM.
9) prepare detailed notes on the following:
a. Quality Circle
b. Fish Bone Diagram
c. Control Charts
e. Goals in the purchase department, that can lead to TQM.