problem 1: describe the process of recruitment in call centers for different cadres of employees.
problem 2: Describe the steps in Man power planning.
problem 3: describe the content of annual report in form 16 and form 24.
problem 4: Describe the structure of office memorandums and minutes of a meeting.
problem 5: What are non-verbal skills? Why do we require it?
problem 6: Describe the p factors of CRM in detail.
problem 7: Describe the benefits and limitations of mock interviews.
problem 8: Describe the various skills needed for an operations manager in a BPO firm.