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problem 1: describe the process of recruitment in call centers for different cadres of employees.

problem 2: Describe the steps in Man power planning.

problem 3: describe the content of annual report in form 16 and form 24.

problem 4: Describe the structure of office memorandums and minutes of a meeting.

problem 5: What are non-verbal skills? Why do we require it?

problem 6: Describe the p factors of CRM in detail.

problem 7: Describe the benefits and limitations of mock interviews.

problem 8: Describe the various skills needed for an operations manager in a BPO firm.

Management Theories, Management Studies

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