Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Management Theories Expert

Section A

problem1) describe the key steps required in developing a Change Management Process?

problem2) Define Storage Management? What are the desired traits of a Storage Management Process Owner?

Section B

KEEPING SYSTEMS MANAGEMENT HEALTHY AT HEALTH SUPPORT SYSTEMS

Health Support Systems (HSS) is the company which sells and supports information systems to health organizations. When it was founded 30 years ago, HSS was fairly small. But today, with over 30 branch offices, 6000 employees, more than 2700 customers, and revenues of about $900 million, HSS has expanded to the point where it could not be served by just one systems management tool.

Twelve years ago, mainframes formed core of the company’s operations. But as the company and its customers began turning to client/ server solutions, it became apparent that same type of all-encompassing systems management tool available for mainframe environment will be harder to implement, says Malik Ibrahim, HSS’s senior manager of information systems and operations.

“We have approximately 900 customers running their applications from our data centre, and as we started developing client/server applications, our customers, who were used to a high level of service on the mainframes, wanted that same level of service for client/server applications,’’ Ibrahim said.

So today, HSS uses Unicenter TNG by Computer Associates to manage client/server operations for hundreds of customers, as well as on 300 internal network servers. Unicenter Software is the cross-platform performance management system which helps clients and third part vendors create IT management applications which run smoothly.

Ibrahim says one of the biggest benefits of moving to Unicenter TNG has been increased efficiency. “We had eight people dedicated just to ensure the severs were up and running, and they were limited in what they can do because just making sure everything was functioning took  all of their time,” Ibrahim said.

Before Unicenter TNG, he says, “we could look across server farm at things like memory utilization, do training, and generate reports. In one case, we found that one of our servers was being utilized only 5 percent of the time and we were able to consolidate that server with other workloads. That was one of those things where, unless you were having people check in on a daily basis, the problem will go undetected.”

problems:

problem1) What are some of the challenges of client/server systems performance management comparing to managing mainframe systems?

problem2) How does Unicentre TNG help HSS in their client/server systems management?

problem3) Discuss key issues in applying systems management processes to client/server environment using case problem given above.

problem4) What emerging scenario you envisage for Systems Management at HSS in next 2-3 years?

Management Theories, Management Studies

  • Category:- Management Theories
  • Reference No.:- M93173

Have any Question? 


Related Questions in Management Theories

You have just been promoted from front-line supervisor to

You have just been promoted from front-line supervisor to be one of the firm's senior managers. During your business education, you learned that the primary role of a manager is to make good decisions. As a supervisor, y ...

Project topicsdear students following are the topics for

Project Topics Dear students following are the topics for final project. You are supposed to pick one topic for your project. 1- A study of the practices of two MNCs. 2- A study of World Trade Organization (WTO) and Free ...

Locate and review a scholarly article found in a

Locate and review a scholarly article found in a peer-reviewed journal related to HR recruiting, unions, labor relations, or international human resources management. There is a minimum requirement of 500 words for the a ...

Which international infosec standards have evolved from the

Which international InfoSec standards have evolved from the BS 7799 model? What do they include? What is an alternative model to the BS 7799 model (and its successors)? What does it include? What are the documents in the ...

Assignment sustainable talent managementwith the same

Assignment: Sustainable Talent Management With the same talent management strategy in mind from Assignment 3, write a six (6) page paper in which you: 1. Determine which performance management process you will employ to ...

What is the capability maturity model integrated cmmi and

What is the Capability Maturity Model Integrated (CMMI), and which organization is responsible for its development? What is systems accreditation? What is systems certification? What industry standard requires system cer ...

Write in 300 wordscompare and contrast needs-based theories

Write in 300 Words. Compare and contrast needs-based theories of motivation. Which offers the most value to healthcare managers? Discuss the role of thinking processes in organizational communication and problem solving. ...

Supply chain managementa supply chain involves all the

Supply Chain Management A supply chain involves all the activities associated with how manufacturing, materials, facilities, personnel, transportation, inventory, and other items flow and a supply chain involves all the ...

Global supply chain managementthink of a product you are

Global Supply Chain Management Think of a product you are familiar with-the clothes you are wearing or the beverage you just drank or the book you are reading. Identify the challenges that would be involved in distributi ...

Analysis and synthesis of prior research paperprepare an

Analysis and Synthesis of Prior Research Paper Prepare an academic paper (5-7 pages not including cover page or references) in APA format containing analysis and synthesis of prior research, which will be posted to the G ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro