problem 1:

What are the different elements in the external environment of the organisation and why are they important?

problem 2:

(a) describe the difference between hygiene and motivating factors.

(b) describe how a manager can use the Herzberg’s two factor theory of motivation to motivate its employees.

problem 3:

In Mauritius, the government has reduced the corporate tax and consequently, it expects private sector organizations to spend a percentage of their profits on projects that will improve the welfare of the society. Some of the private sector organizations responded to this government policy by creating a corporate social responsibility department while others reinforced their existing projects.

(i) In this context, describe the difference between social obligation and social responsibility.

(ii) Discuss the importance of social responsibility for business organizations.

problem 4:

As a newly appointed manager of an organisation, you have been assigned to build up teams to work on specific projects.

(i) What are the basic factors you would consider before grouping various employees in the same team?

(ii) As the team builds up and start working, illustrate and describe the various stages you and the members will be witnessing.