problem 1:

a) Outline the major leadership styles.

b) Examine the view that managers differs their leadership style according to business circumstances.

problem 2:

a) describe on Tuckman’s five phase process of the group development.

b) What are the factors influencing the group performance?

problem 3:

a) Describe what you understand by the term ‘business environment’.

b) Describe how the different elements of the external environment might impact on the business decisions.