Examine the likely causes of resentment over the introduction of employee manual and uniforms, by considering the impact of sender, message, feedback, decoding, context and probable sources of noise.
Recognize the changes in communication channels employed between employees and management as Sundown has grown.
What channels could have been employed to make communication in business most productive?
Consider the relational messages employees seem to have received from management as Sundown’s business grew.
In what ways have both formal and informal networks contributed to Sundown’s growing pains?
In what manners can these networks be employed to enhance the relationships between and employees?