problem 1:

(a) describe and discuss the five principles of bureaucratic approach to management as put forward by Max Weber.

(b)What are the merits and drawbacks of the bureaucratic approach to management?

problem 2:

(a) describe the decision-making process. Support your reply with the assist of a diagram.

(b) Elaborate on the criteria employed for evaluating the consequences of alternative solutions to a problem in decision-making process.

problem 3:

(a) Define leadership.

(b) Compare the dissimilar approaches adopted by:-

(i)  A manager

(ii) A leader

problem 4:

Illustrate:

a) Abraham Maslow’s Hierarchy of Needs Theory

b) Douglas Mc Gregor’s Theory X and Theory Y

c) Frederic Herzberg’s Motivation Hygiene Theory

problem 5:

What according to you are the steps which can be followed in performance appraisal process?