Problem1. “At the heart of change management lie change problem, that is, some prospect state to be realized, some current state to be left behind, and some structured, organized procedure for getting from the one to the other.

The change problem may be large or small in scale and scope, and it may focus on individuals or groups, on one or more divisions or departments, the whole organization, or on more characteristics of the organization’s environment.”

Taking your organization as illustration, discover a change problem and describe how the underlined parts of above statement apply.

Problem2. Change management needs a broad and finely-honed set of skills. Discover and describe the skills needed to successfully handle change in health care institutions.

Problem3. Effective management of the people dimension of change requires managing the five key phases which form the basis of the ADKAR model. Using a concrete illustration describe carefully the phases of the ADKAR model for change management.

Problem4. What do you understand by the term change?

Problem5. Successful change management needs the understanding of numerous aspects. Identify and describe any five of these aspects.

Problem6. Identify and describe carefully the driving factors which can facilitate change. Use exs to demonstrate your answer.