Directions: Please provide responses to the questions below. If necessary, please use examples or information from the textbook; however, please be sure to not copy any information directly from the text, the Module 7 Lecture Notes, or the Internet. Please use proper APA citations for any resources that you use. For concise APA formatting guidelines, please visit the Academic Resource Center (ARC). Your responses should be at least 100 words in length for each question.

1. What is a group? Describe the three different types of groups and indicate the similarities and differences among them. What is the difference between a group and a team?

2. What are the stages of group development? Do all teams develop through all the stages discussed in this chapter? Why or why not? How might the management of a mature team differ from the management of teams that are not yet mature?

3. Describe the development of a role within a group. Discuss how each role leads to the next.

4. Identify two examples of informal leaders. Can a person be a formal and an informal leader at the same time?

5. What is your experience with teamwork? Have you ever undertaken a solo project which in retrospect would have benefitted from a team-based approach? If you have ever been part of a team, either permanent or formed to tackle a specific set of problems? Explain why, in your opinion, it succeeded or failed at its appointed task(s).

6. Describe the causes of conflict in organizations. What can a manager do to control conflict? What can he or she do to resolve and eliminate conflict?

7. Read the Management at Work: Tracking Carbon Footprints across Scientific Borders case on page 398 of the textbook then answer the following questions:
• In what sense was the carbon footprint team a task group? As a task group, in what ways was it a team? As a team, in what ways was it a virtual team?

• What conflicts do you think that the team may have faced because they came from different academic disciplines?
• What conflicts and challenges do you think the team faced because they were from different countries?

• If you were the team leader and the team did not agree on the implications of the study, how would you have resolved the conflict? Use some of the ideas from the book for conflict resolution.